How to set up email in Outlook 2016 for Mac

Replace example.com with your domain name

Check your password

• First, check your password by browsing to Webmail and trying to log in. If you aren’t able to log in, then you have the incorrect password. Forgotten passwords can be reset in your control panel – you will need to get your domain or web administrator to update it for you if you don’t have control panel access.

Add your mail account

1. 1. Launch Outlook for Mac
   2. Select the Tools tab and then Accounts
   3. A new window will open which will list any other accounts already set up
   4. At the bottom left, Click the ‘+‘ button and then New Account…
   5. Add your email address and click Continue
   6. The programme will unsuccessfully search for the provider. Select IMAP/POP
      

      Enter your account information

      • Choose IMAP or POP according to your preference.
      • Ensure that the User Name is the full email address in lower case.
      • If you don’t know your password, reset it in your control panel.
   7. Incoming server
      • add mail. before your domain name e.g. mail.example.co.za*
      • tick Use SSL to connect
      • Port  is 993 for IMAP or 995 for POP
   8. Outgoing server
      • add mail. before your domain name
      • Tick Use SSL to connect
      • Port is 465
   9.  Click Add Account
      
      
   10. Click Done
       
   11. You’re not quite done yet:
       • All settings should be correct on this screen – now choose More Options

   
   Further Outgoing server settings 

   • Authentication: Use the dropdown arrow to select User Name and Password
   • Enter in your User name (full email address) and Password
   • Ignore Unqualified domain
   • Click OK

   

   * Note: In isolated cases mail.domain (e.g. mail.example.com) won’t work. In these cases you will need to use the server name instead

2. You have completed your account setup.