There are several reasons that your domain transfer request might be rejected by the current Registrar.
The domain update request may not have been accepted by the Registrant if
There may be a dispute and the Registrant has denied the request. If you are not the domain owner, please make contact with them to resolve any outstanding agreements or concerns.
If you have bought a domain from someone, ensure that you adhere to the arrangements of the sale and have paid any relevant fees, or they will deny the transfer request.
Contact your Registrar for assistance on how to unlock your domain for transfer, or alternatively, you can unlock your domain via their control panel.
Domain names are locked for 60 days after initial registration or previous transfer and can’t be transferred during this period.
If you want to host with Texo while waiting out this period, update the domain's nameservers at the Registry to ours:
After the 60-day lock has expired, submit a support ticket and request that we resubmit the transfer request.
If a domain is in its Anniversary period of 3 days prior to its expiration up to the 6th of the following month, it can’t be transferred.
Some registrars require an Authorisation Code or IPS TAG for the transfer to be processed. This is mainly for .com, net, org, info or biz domains and an IPS TAG for co.uk domain extensions. Contact your current Registrar for this information.
Please contact your Registrar immediately to renew the domain and avoid it being deleted and taken by someone else.
If a renewal or registration fee is still outstanding, the domain cannot be transferred. Please contact your current provider to arrange payment.
Contact your current Registrar to establish possible reasons.