This policy applies to you if you are:
Common examples of the types of personal data/information which we may collect and process include your:
Depending on the goods or services that you require, we may also collect sensitive personal data/information like your bank account details.
You accept all the terms of this policy when you contact us through:
You may not order or use any of our goods or services, or our website if you do not accept this policy.
You may not access our website to order our goods or services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.
By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.
You may only send us your own personal data/information or the personal data/information of another data subject where you have their permission to do so.
We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by placing a notice in a prominent place on the website or by sending you an email detailing the changes that we have made and indicating the date that they were last updated. If you do not agree with the changes, then you must stop using the website, and our goods or services. If you continue to use the website or our goods or services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.
Once you register on our website, you will no longer be anonymous to us. You will provide us with certain personal data/information.
This personal data/information may include:
We will use this personal data/information to fulfil your account, provide additional services and information to you as we reasonably think appropriate, and for any other purposes set out in this policy.
When you contact us, you may be asked to provide certain personal data/information on a voluntary basis. This may include:
This information is automatically stored and we will use this personal data/information to provide additional services and information to you, as we reasonably think appropriate, and for any other purposes set out in this policy.
When you order any goods or services from us, you will be asked to provide us with additional information on a voluntary basis (goods information or services information).
When you become one of our resellers, you might be asked to provide us with additional information.
Please note that other websites visited before entering our website might place personal data/information within your URL during a visit to it, and we have no control over such websites. Accordingly, a subsequent website that collects URL information may log some personal data/information.
We may place small text files called ‘cookies’ on your device when you visit our website.These files do not contain personal data/information, but they do contain a personal identifier allowing us to associate your personal data/information with a certain device. These files serve a number of useful purposes for you, including:
Our website may contain electronic image requests (called a single-pixel gif or web beacon request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. Our web beacons do not collect, gather, monitor or share any of your personal data/information. We merely use them to compile anonymous information about our website.
You may also provide additional information to us on a voluntary basis (optional information). This includes content or products that you decide to upload or download from our website or when you enter competitions, take advantage or promotions, respond to surveys, order certain additional goods or services, or otherwise use the optional features and functionality of our website.
We may use or process any goods information, services information, or optional information that you provide to us for the purposes that you indicated when you agreed to provide it to us.
Processing includes gathering your personal data/information, disclosing it, and combining it with other personal data/information. We generally collect and process your personal data/information for various purposes, including:
We may use your usage information for the purposes described above and to:
We will obtain your consent to collect personal data/information:
When we decide to develop a new product or start a new activity that involves the processing of personal data/information, we take the privacy and data protection laws and principles into account and try to build them into the product or activity.
We may use your personal data/information to fulfil our obligations to you.
We may send administrative messages and email updates to you about our service. In some cases, we may also send you primarily promotional messages. You can choose to opt-out of promotional messages.
While you are logged into the website, we may display targeted adverts and other relevant information based on your personal data/information. In a completely automated process, computers process the personal data/information and match it to adverts or related information. We never share personal data/information with any advertiser, unless you specifically provide us with your consent to do so. Advertisers receive a record of the total number of impressions and clicks for each advert. They do not receive any personal data/information. If you click on an advert, we may send a referring URL to the advertiser’s website identifying that a customer is visiting from the website. We do not send personal data/information to advertisers with the referring URL. Once you are on the advertiser’s website however, the advertiser is able to collect your personal data/information.
We may share your personal data / information with:
We may disclose your personal data / information as required by law or governmental audit.
We may disclose personal data / information if required:
We may disclose aggregate statistics (information about the customer population in general terms) about the personal data / information to advertisers or business partners.
We may need to disclose personal data/information to our employees that require the personal data/information to do their jobs. These include our responsible management, human resources, accounting, audit, compliance, information technology, or other personnel. Any of our employees or personnel that handle your personal data/information will have signed non-disclosure and confidentiality agreements.
If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to another entity, we may assign our rights to the personal data/information we process to a successor, purchaser, or separate entity. We will disclose the transfer on the website. If you are concerned about your personal data/information migrating to a new owner, you may request us to delete your personal data/information.
We cannot accept any liability whatsoever for unauthorised or unlawful disclosure of your personal data/information by third parties who are not subject to our control.
We take the security of personal data/information very seriously and always do our best to comply with applicable data protection laws. We will implement and maintain appropriate technical and organisational measures to protect the security and confidentiality of the personal data/information. We host a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. All personal data/information is securely stored in our customer database. We authorize access to personal data/information only for those employees who require it to fulfil their job responsibilities. We implement disaster recovery procedures where appropriate.
We will try to keep the personal data we collect as accurate, complete and up to date as is necessary for the purposes defined in this policy. From time to time we may request you to update your personal data on the website. You are able to review or update any personal data that we hold on you by accessing your account online or emailing us. Please note that in order to better protect you and safeguard your personal data, we take steps to verify your identity before granting you access to your account or making any corrections to your personal data. Throughout your interaction with us you retain the right to rectify personal data that is incorrect or inaccurate. This does not apply if we process your personal data in our capacity as a Processor/Operator on behalf of you or the Administrator when you or the Administrator act as the Data Controller/Responsible Party.
We will only retain your personal data for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless:
During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal data.
We may retain your personal data in physical or electronic records at our discretion.
We may transmit or transfer personal data outside of the country in which it was collected to a foreign country and process it in that country. Personal data may be stored on servers located outside the country in which it was collected. You consent to us processing your personal data in a foreign country whose laws regarding processing of personal data may be less stringent.
You may choose to correct or update the personal data you have submitted to us by contacting us via email or via our website.
You are entitled to a right to be forgotten. We will delete any personal data that you don’t want us to have. If you are a data subject of the Administrator or one of our customers (who is the Data Controller/Responsible Party), then you must submit your request to the relevant Data Controller/Responsible Party who will then delete your personal data/information.
You may request that we restrict the use of your personal data. When we restrict your personal data, we still have the right to store it but not use it.
We will notify our customers of any confirmed data breaches that have occurred. It is our customers’ responsibility to notify the relevant supervisory authority and any affected data subjects of the data breach.
We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third-party websites.
Our Information Officer is: