Help Centre

How to upgrade or downgrade your hosting service

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If you need to upgrade your hosting package because you need more resources, or if you need to downgrade because you need less resources, this can be done in your client area.

Once you have logged in, click Services in the top menu (or the Services card on the home page):

Client area home page with Services, Domains, Billing, Support, My Account and Tools cards

Your hosting services are listed on My Services.

Click the green View Details button next to the correct hosting service:

My Services list with a green View Details button, orange cPanel button and dark green Webmail button on each hosting row

On the product page, click Upgrade/Downgrade on the toolbar:

Product toolbar with View Details, cPanel, Webmail, Change cPanel Password and Upgrade/Downgrade

All the available Upgrade and Downgrade options – all the hosting Services you are allowed to switch to from your current hosting Service – will be displayed on the page.

Select the billing cycle you would like to use from the drop-down selector next to the correct hosting Service, and then click on the blue Choose Product button.

Complete your Upgrade/Downgrade order.

Still need a hand? Submit a support ticket and we'll help you out.

Last updated 27 August 2026.