Email setup
This method uses the Windows Control Panel → Mail applet, which works on every version of Outlook for Windows (Microsoft 365, 2021, 2019, 2016, 2013 and 2010) using a secure IMAP connection.
Replace yourdomain.co.za with your own domain, and use your full email address as the username. The outgoing (SMTP) server is the same as the incoming server.
Close Outlook.
Open the Windows Start menu, type Control Panel and open it.







Fill in the POP and IMAP Account Settings form: your name and full email address; set Account Type to IMAP; set both the Incoming and Outgoing (SMTP) server to mail.yourdomain.co.za; use your full email address as the User Name and enter your password.
Then click More Settings.


On the Advanced tab, set the Incoming server (IMAP) to 993 and the Outgoing server (SMTP) to 465, both using SSL/TLS.
Click OK.


If Outlook can't connect, double-check the password and that both servers use SSL on the ports above, then submit a support ticket and we'll help.